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Privacy Policy - holidayholiday.co.uk

This privacy policy refers to the way in which Holidays4Travel Ltd. collects and uses any personal information about yourself when using this website. It does not apply to your use of the Internet outside of this website and we would advise that you review third party policies when using other websites.

What information do we collect about you?

Holidays4Travel Ltd. collects personal information about you during the booking process, when you register for email newsletters, holiday requests and certain other services on this website. We may also collect specific information from other parts of this website, for example, when you enter competitions. Details we collect may include your name, address, date of birth, e-mail address, home telephone number, mobile telephone number, passport details dietary/special needs. Your Holiday Booking Ltd. and the Freedom Travel Group may also require some of this information in order to be able to process your booking and provide you with financial protection.

What do we use your information for?

We take full responsibility for ensuring that proper security measures are in place to protect your information. In order for us to be able to process your booking effectively we must pass the information (which may include sensitive information for the purpose of your booking) on to the relevant suppliers of your travel arrangements. These may be providers such as tour operators, airlines, hotels, transport companies etc. depending on the nature of your booking. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Your travel supplier may pass this information on to their suppliers in order to facilitate the completion of your holiday. The use of your information by the travel supplier once we have passed it to them is subject to their privacy policy and is therefore their responsibility. If you require a copy of their privacy policy please ask us or them directly.

We may use your information for the purposes set out in our data protection registration with the Office of the Information Commissioner. We may also disclose your information to companies who act as "data processors" on our behalf. Any personal information you give us will not be sold, rented or released to any entities out side of Holidays4Travel Ltd. except where required by us to make your booking with your holiday or travel provider. If your holiday is outside the European Economic Area (EEA) the information laws and control of data protection may not be as stringent as the UK.

Credit Card/Debit Card bookings

All credit card information and personal information is encrypted as it is passed between your browser and our payment web site/page. When you make a booking your initial payment is cleared using the information you provide. Your credit card number is not held in our database. All encryption is performed using at least 128 bits making it virtually impossible to decrypt without the necessary decryption key. On the final payment page of the booking you will be taken to a web page hosted by WorldPay Ltd (Part of RBS). Although this page appears to be on our server it is not and is displayed using iFrames (a web page within another web page). All credit card details will be taken on the WorldPay hosted page and NOT on any web page hosted by Holidays 4 Travel Ltd. For more information please visit WorldPay at www.worldpay.com

Direct Marketing Material

We may from time to time contact you by post with information on offers of goods and services, brochures, new products, forthcoming events or competitions.

You may indicate your preference to also receive our direct marketing material for the above purposes by telephone or e-communications (e-mail, SMS or e-brochure) on our website or forms.

You may, in addition, indicate your preference regarding receiving third party direct marketing material by post.

If do not wish to receive such information or would like to change your preference, please refer to "Your Rights" below.

Your Rights

You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.

You have the right to ask in writing not to receive direct marketing material about our products and services. If the following facilities are available, you can amend your previous preference on our website(s) and email(s), using our "unsubscribe e-mail" or in literature which you subsequently return to us. Once properly notified by you, we will take steps to stop using your information in this way.

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

Use of 'Cookies'

A cookie is a small text file which will be stored on your computer so that this website is able to recognise you when you revisit the website and may show you information you have previously customised. We may use cookies on the website to provide a better service to you. All personal information will be held on our secure web servers in the UK and will not be available to other companies not associated with Holidays4Travel Ltd.

Click here to view more information on our cookie usage policy

Links to other websites

These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link, outside of any websites owned by Holidays4Travel Ltd.

These sites may not be members of ABTA/ATOL and, if not, protection will not be available. It is your responsibility to check the status of these sites.

Aggregated Customer Information

We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.

Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record your telephone calls. All recordings are and shall remain our sole property.

Security Statement

Holidays4Travel Ltd. has taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to our Policy

We reserve the right to make changes to this policy at any time. Any changes to this Policy will be posted on our website and/or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.



'Holidays4', 'Holidays4Travel', 'Holiday Holiday', 'HolidayHolidayHoliday' and 'Travel Travel' are all trading names of The Freedom Travel Group Limited registered in England and Wales with registered number 03816981. Vat No. 239 3841 42.

Registered Office:
The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB.
Head Office:
1st Floor, 1 Tabley Court, Stamford Street, Altrincham, Cheshire WA14 1EZ

The Freedom Travel Group Limited is part of Co-op Group Travel 2 Holdings Limited.

© 2001 - 2014 Holidays4Travel Ltd. All rights reserved.

ATOL
ABTA

Holidays advertised on this site are protected by one or more of the above.
Please view our financial protection for more information.